As part of our annual customer satisfaction evaluation, we have asked our clients to tell us what the Davis Difference means to them. Here is what they had to say:

"I have used Davis Research for several years … for focus groups, product testing, mail studies, phone interviews, and phone-mail-phone projects. Their attention to detail and conscientiousness is the best I have seen in the industry. When I have a project that must be executed with perfection, I call Davis. I would recommend Davis for any job - from resurfacing pavement to a complex conjoint study. They are definitely on my "A" list of vendors and I would strongly recommend them to any organization thinking about conducting consumer research."
- Customer Knowledge Manager, Automotive Manufacturer

"From the project management staff to the telephone interviewers to their quality assurance department, the Davis team delivers top-notch market research. I've had a chance to visit on-site on multiple occasions and each time reaffirmed my belief that the level of understanding, the speed of responsiveness, and the thoroughness of their methodology are what I appreciate about Davis, which are not matched at many other interviewing houses."
- Research Manager, Financial Services Research Company

"Davis Research is our first choice for all of our telephone studies. Exceptional project quality and professional interviewers truly distinguish Davis Research from other vendors. Effective communication with a vendor is extremely important, especially when last minute projects arise. Efficient response by Davis Research to new project requests has strengthened our relationships with our clients."
- Research Manager, Major Syndicated Research Company

"I have found Davis Research to excel in two key areas: They provide consistent quality service, in that I know that they can always be relied upon to get the job done accurately and on-time. Their other strength, for us, has been their ability to innovate, insuring that they, and we, stay on the cutting edge of research technology."
- Owner, Advertising Effectiveness Research Company

"I have a great deal of confidence in your ability to understand our needs and provide us with sensible guidance on how to meet them - rare qualities!"
- Owner, Qualitative Research Company

"I have done sensitive surveys that affect momentous decisions at the highest level. I demand high standards. But Davis is more than professional. Davis provides me with absolute confidence in the integrity of their work product. Moreover, they have provided an impressive continuity in staffing, so that I have the stability of long-term working relationships."
- Political strategist/20 year client

"Davis Research has on three separate occasions provided exemplary service for the most challenging of marketing research assignments: valid information to support legal testimony. When I raise my hand and ‘swear to tell the truth . . ..,’ I know I can depend without qualm on the work of Davis Research."
- Ph.D., Legal consultant

"There are many good companies to choose from for telephone interviewing services. I know, I've probably tried them all. For me the thing that separates Davis from the pack is that I feel like they are part of my team, almost as if I was using my own in-house facility. If I have a special request at 4:45 on Friday afternoon, I know that they will get it done for me without complaint. The bottom line is I know they care that they deliver the quality I need, and that's important."
- Partner, Syndicated Research Company

"Davis Research is an experienced and effective research firm that offers its customers the honest personal touch of a family-run business. One example of why we value your company so highly is that your company provides an adequate number of staff members at product clinics to handle the inevitable emergencies that arise, unlike your competitors! Your firm provides some of the best quantitative research we've received to date...rather than settling for simply stating the facts, you provide interpretation and insightful analysis."
- Research Project Manager, Automotive Manufacturer

"Our marketing and research consulting firm has been using the services of Davis Research for the past five years to provide our wireless communications and Internet clients with primary marketing research information and recommendations for their strategic business planning and product development. We rely on the experience of Davis Research to provide the most accurate fieldwork and data processing possible for our clients."
- Senior Partner, Research and Consulting Company

Do you have your own experiences to share? Lets us know .