In the ever changing world of telephone survey data collection, it is important to partner with a market research company that has the experience and capacity to successfully manage your project.  Davis Research has been conducting telephone based data collection since 1970 and has been using computer assisted telephone interviewing (CATI) since 1984.  We have over 25 years of actual CATI experience across thousands of projects and topics.

Project Management

Each project that enters our call center is assigned a dedicated project manager who is the primary point of contact, and serves as their internal advocate for the project. Our project managers confer with our clients to ensure that the latest in telephone sampling techniques are in place and that the overall strategy will provide the best and most cost efficient results. The project manager then reviews all quality control procedures to ensure that our client’s goals are met. Our clients have come to depend on us to find the right solution to complex problems.

Technology

We currently operate a 100-station in-bound and out-bound call center headquartered in Calabasas, CA.  Our direct involvement with the interviewers is not only something that we feel sets us apart from many of our competitors, but it is also critical to the overall success of any quantitative telephone project.  All of our CATI stations are web enabled and can operate CFMC and SPSS Dimensions telephone interviewing software.